Effective Date: May 30, 2023
In connection with our Services, some of the information you provide may be personal information (hereinafter referred as “Personal Information”). Also, some information we may collect may be non-personal information (hereinafter referred as “Non-Personal Information”). You are responsible for ensuring the accuracy of the Information you provide to us. Inaccurate information may affect your use of the Services.
This Policy applies to all Personal Information and Non-Personal Information (collectively referred to as “Information”) that you provide to us, or that we may collect about you. Please do not provide any such information to us if you do not accept this Policy. Should you notify us that you do not accept this Policy, please note that we may only be able to provide you with limited access to the Services.
The Company record the following information you provide when you download and register for the Services：
(1) Basic information: nickname, phone number, email address;
(2) Device basic information such as (mobile phone model, system version, device number, screen height & width, mobile phone system language, mobile phone system time zone);
(3) Application usage data (browsing and click records, software usage records, etc.);
(4) Network status;
(5) Live classes sound and video data.
In general, the Personal Information we collect is used to (1) help you become our user; (2) in order to make the User’s experience smoother when taking live courses; (3) to provide the products or services, such as after-sales service.
The Company may use the Personal Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. The Company will request you when it needs more information that personally identifies you or allows us to contact you. Mobile numbers will not be shared or sold with third parties for marketing/promotional purposes.
The Company will occasionally send email notices or contact you to communicate about its Services, products and benefits, as they are considered an essential part of the Services you have chosen.
We may access, preserve, and disclose your Personal Information or other account information if we believe doing so is required or appropriate to (1) comply with law enforcement requests and legal process, such as a court order or subpoena; (2) respond to your requests; (3) protect your, our or others’ rights, property, or safety; or (4) as otherwise required by law.
The Information will be stored in the Company’s database, which is only accessible through the use of a Virtual Private Network (VPN) or similar means with access restricted to only key members in the Company. Following termination or deactivation of your account, the Application, its affiliated companies, or its service providers may retain information associated with your profile for a commercially reasonable period of time for backup, archival, audit, or other business purposes permitted by laws.
The Company will provide you with the means to ensure that the Personal Information is correct and current. If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from the Services. The Company adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only upon you forgetting the password for the Services, the Company will have a right to reset the same to you with your prior approval as per standard web practices.
This Policy only applies to residents of the United States. Please note as well that when you use the Services, the Personal Information may be accessed or transferred outside of the United States. Such countries may have data protection laws that are different in some respects than the laws of the U.S. For these transfers, we rely on appropriate safeguards as permitted under applicable law and standards. If you do not want your information transferred to, processed, accessed, or maintained outside of the United States, you should immediately stop accessing or using the Services.
As part of the requirements for your use of the Service, you are responsible for updating your submitted registration information so that it is current, complete and accurate. You can update this information by logging into your account and accessing your account settings. If you would like to remove some of the Personal Information you have posted on the Services, such as information you posted in profiles, you may do so by editing or deleting that item. To request removal of other Personal Information you have voluntarily posted, such as information you may have posted in online group forums, you can contact us. We strive to accommodate your request, though we cannot guarantee that the information can be successfully removed in all cases.
The Company send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve its offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of the Company features and services may not function properly if your cookies are disabled.
The Company may present links in a format that enables us to keep track of whether these links have been followed. The Company uses this information to improve its customized content. Clicking on links may take you to sites outside its domain. The Company are not responsible for the privacy practices of other web sites. The Company encourage its users to be aware when they leave its site to read this Policy / T&C of each and every web site that collects personally identifiable information.
The Company may alert you by email or phone to inform you about new service offerings or other information which it perceives might be useful for you.
When you use certain features on the Services like the discussion forums and you post or share the Personal Information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose the Personal Information in your profile or post it on the forums, the information may become publicly available.
The Company are concerned about safeguarding the confidentiality of Personal Information. The Company provide physical, electronic, and procedural safeguards to protect the Personal Information it processes and maintain. An illustration being, the Company limits access to the Personal Information to authorized employees only who need to know that information in order to operate, develop or improve its Services. Please note that despite the Company's efforts is to provide strict security protection, no security system can prevent all potential security vulnerabilities for the information it possesses and maintains.
When you send an email or other communication to the Company, it may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
If you are a California resident, you may ask us to refrain from sharing your Personal Information with our affiliates and other third parties for their marketing purposes. To opt-out of the disclosure of Personal Information about you for monetary or other valuable consideration, please contact us.
If you are a California resident, you have the following rights. We will honor requests received to the extent required by applicable law and within the time provided by law.
Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in the provision. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.
Right to Know. You have the right to request in writing a list of the information we have collected or disclosed about you, the business purposes involved, and the sources of such information. You have the right to request a copy of the specific personal information we collected about you during the 12 months before your request.
Right to Deletion. You have the right to request that we delete personal information about you that we have collected from you.
Right to Opt-Out. You have the right to opt out of the disclosure of personal information about you for monetary or other valuable consideration. To opt-out, please contact us.
We do not knowingly collect the Personal Information through the Services from persons under the age of 13. If you believe anyone under age 13 has provided Personal Information to us, please contact us as indicated in the "Contact Us" provision of this Policy and we will work to delete it.
We may change this Policy from time to time, to reflect how we are processing your Information, and if we make changes, we will notify you by revising the effective date or last modified data at the top of this Policy. If we make significant changes that materially affect your privacy rights, we will provide advanced notice or by some other means of contact such as email, so that you are able to review the changes before you continue to use the Services. Your continued access or use of our Services after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Policy.
The Company believes that, the User must be in a position to provide an informed consent prior to providing any Information required for the use of the Services. By registering with it, you are expressly consenting to its collection, processing, storing, disclosing and handling of your Information as set forth in this Policy now and as amended by us. Processing, your Information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing the Information.
This Policy shall be governed by and construed in accordance with the laws of the United States.
If you have questions or concerns regarding any information in this Policy, please contact us via email at email@example.com.